Shipping Policy – dermaluxsupply

Effective Date: May 19, 2026

At DermaLux Supply UK, we are committed to providing fast, secure, and reliable delivery services across the United Kingdom.

Please review our Shipping Policy carefully before placing an order.

Orders are typically processed within 24 hours after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive shipping confirmation and tracking details where available.

We currently offer delivery throughout the United Kingdom.

Delivery charges may apply at checkout.

Delivery times are estimates and may vary during busy periods, holidays, or due to courier delays.

Shipping costs are calculated at checkout based on your selected delivery option.

Free standard delivery may be available on qualifying orders or during promotional offers.

Once your order has been dispatched, tracking information will be sent via email or SMS where applicable.

Customers are responsible for providing accurate shipping information at checkout.

While we work with trusted delivery partners, delays may occasionally occur due to circumstances beyond our control.

If your parcel is significantly delayed or appears lost, please contact our support team and we will assist you as quickly as possible.

DermaLux Supply UK is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.

Please ensure all information entered during checkout is accurate.

If your parcel arrives damaged, please contact us within 48 hours of delivery with:

We will review the issue and arrange an appropriate solution where necessary.

Certain products sold on this website are intended for trained or qualified aesthetic professionals only.

For shipping enquiries or delivery support, please contact us:

We aim to respond to all enquiries as quickly as possible.